Privacy Policy for ArabixAi

Effective Date: September 18, 2026

ArabixAi ("we", "our", "us", or "the App") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how ArabixAi collects, uses, stores, processes, and shares information when you use our mobile application, website, and related services.

1. Information We Collect

When you use ArabixAi, we may collect information that you provide directly to us, including:

• Phone number used for account registration, authentication, verification, and account recovery.
• Profile information such as your username, profile image, and other account information you choose to provide.
• Vehicle listing information, including vehicle details, descriptions, prices, photographs, specifications, and related information.
• Wishlist and saved vehicle information.
• Price offers or suggested prices submitted between buyers and vehicle owners.
• Appointment, inspection, support, or service-related information submitted through ArabixAi.
• Messages and communications you send to our support team.

We may also automatically collect certain technical information when you use ArabixAi, including:

• Device type and operating system information.
• Application version.
• Device identifiers where required for application functionality.
• Push notification tokens.
• IP address where processed by our infrastructure or service providers.
• Diagnostic, crash, error, and application performance information where applicable.

2. Phone Authentication

ArabixAi may use phone-number verification and one-time passwords (OTP) to register and authenticate users.

We may use Firebase Authentication or other authentication services to provide phone-number authentication.

Authentication providers may also process technical information, such as IP address, device information, and authentication request information, to verify legitimate requests and protect against fraud and abuse.

3. How We Use Your Information

We may use collected information to:

• Create, maintain, and manage user accounts.
• Authenticate and verify users.
• Provide account recovery and security functionality.
• Display, publish, edit, and manage vehicle listings.
• Allow users to save vehicles and manage wishlists.
• Allow buyers and sellers to submit, receive, and manage price offers.
• Process inspection, appointment, or service requests.
• Send important account, listing, offer, appointment, and service notifications.
• Provide customer and technical support.
• Maintain and improve the functionality, reliability, performance, and user experience of ArabixAi.
• Protect ArabixAi and its users against fraud, abuse, unauthorized access, and security incidents.
• Diagnose technical problems and application errors.
• Comply with applicable legal and regulatory obligations.

4. Push Notifications

ArabixAi may use push notification services, including Firebase Cloud Messaging (FCM), to send notifications relating to your account and your use of the App.

These notifications may include:

• New price offers.
• Offer status updates.
• Vehicle listing notifications.
• Appointment and inspection updates.
• Service-related notifications.
• Account and security notifications.
• Other important ArabixAi notifications.

A device notification token may be generated and stored to enable these notifications.

You may disable push notifications at any time through your device notification settings.

5. Photos and Media

ArabixAi may allow you to upload photographs and other media, including vehicle images and profile photographs.

Uploaded media may be stored on ArabixAi servers or third-party hosting and cloud infrastructure used to provide our services.

We use uploaded media for purposes related to the functionality for which it was provided, such as displaying vehicle listings and user profile information.

6. Payments

If ArabixAi offers paid services, payments may be processed through third-party payment service providers.

ArabixAi may receive certain transaction-related information, including:

• Transaction reference or identifier.
• Payment status.
• Payment amount.
• Service, package, or order information.
• Transaction date and related payment information.

Full payment card details may be processed directly by the payment provider and may not be stored by ArabixAi.

Payment providers process information according to their own terms, privacy policies, and security practices.

7. Third-Party Services

ArabixAi may use third-party services that are necessary to operate, maintain, secure, and improve the App.

These services may include providers for:

• User authentication.
• Phone number verification.
• Push notifications.
• Website and application hosting.
• Cloud infrastructure.
• Storage of uploaded files and images.
• Payment processing.
• Crash reporting.
• Application analytics, where enabled.
• Security and fraud prevention.

Third-party providers may process information only as necessary to provide their respective services and according to their own privacy policies and data protection practices.

8. Information Sharing

ArabixAi does not sell users' personal information.

We may share information only where reasonably necessary, including:

• With service providers that help us operate and maintain ArabixAi.
• Between users where required by a feature of ArabixAi, such as buyer and seller interactions.
• With payment providers where necessary to process transactions.
• When required to comply with applicable laws, regulations, court orders, or valid legal requests.
• When necessary to investigate or prevent fraud, abuse, security incidents, or unauthorized activity.
• When necessary to protect the rights, property, safety, and security of ArabixAi, our users, or others.
• In connection with a merger, acquisition, restructuring, financing, sale, or transfer of all or part of our business, where permitted by law.

9. Data Security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Security measures may include:

• Authenticated access to systems and user accounts.
• Encrypted network communications.
• Restricted server and administrative access.
• Application and infrastructure security controls.
• Security monitoring and logging.
• Fraud and abuse prevention measures.

However, no internet-based service, application, network, or storage system can guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Information may be retained as necessary to:

• Provide ArabixAi services.
• Maintain and operate your account.
• Complete transactions and service requests.
• Resolve customer support requests and disputes.
• Protect against fraud and security threats.
• Maintain required financial or transaction records.
• Comply with applicable legal and regulatory obligations.

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it.

11. Account and Data Deletion

ArabixAi users may request deletion of their account and associated personal information.

Delete your account from the App:

Profile → Account Settings → Delete Account

You may also access our online account deletion page:

https://arabixai.com.ahmadyahya.info/delete-account

Alternatively, you may contact us at:

info@arabixai.com

For security reasons, we may need to verify that you are the legitimate owner of the account before processing an account deletion request.

When an account deletion request is completed, personal information associated with the account will be deleted or anonymized unless certain information must be retained for legitimate legal, financial, security, fraud-prevention, dispute-resolution, or regulatory purposes.

12. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you.
• Request correction or updating of inaccurate personal information.
• Request deletion of your account and associated personal information.
• Withdraw or change certain permissions through your device settings.
• Disable push notifications through your device notification settings.
• Contact us regarding questions about how your personal information is processed.

Requests may be submitted using the contact details provided below.

13. Children's Privacy

ArabixAi is not intended for children below the minimum age required to create an account under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws.

If we become aware that personal information belonging to a child has been collected improperly, we will take reasonable steps to delete the information.

14. International Data Processing

Some service providers used by ArabixAi may process or store information on servers located outside the country in which you reside.

Where required by applicable law, we take reasonable steps to ensure appropriate safeguards are used when personal information is processed internationally.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to ArabixAi, our technology, applicable legal requirements, or our data practices.

When this Privacy Policy changes, we will update the effective date shown at the top of this page.

We encourage users to review this Privacy Policy periodically for updates.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or account deletion, you may contact us at:

ArabixAi

Email: privacy@arabixai.com

Website: https://arabixai.com